1. How can you reduce the cost of quality?
Cost of quality = Cost of Prevention + Cost of Appraisal + Cost of Failure,
You can reduce quality by increasing cost of prevention and cost of appraisal.
2. Many organizations are trying to acheive 6 sigma, Based on the historical data available, what is the norm (2 sigma, 3 sigma or 4 sigma)?
4 Sigma is the norm.
3. You were asked to form a process improvement team. What will be your activities?
- Form a team of stakeholders ( stakeholders are those who have vested interest in improving the process)
Sunday, March 16, 2008
Useful questions for people preparing for CSQA exam
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2. Many organizations are trying to acheive 6 sigma, Based on the historical data available, what is the norm (2 sigma, 3 sigma or 4 sigma)?
4 Sigma is the norm.
I think the answer is 3 sigma. There is very little difference between 3 sigma and 4 sigma. So projects opt for 3 sigma.
Please clarify if i am wrong!!!
I too thought it is 3 sigma. It is a tricky question. Please refer to CSQA section for the answer. (4 signma is the norm based on the avilable historical data in the industry). But organizations are striving to move to 6 sigma as part of their continuous process improvement efforts.
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